Category Archives: Prison Communication

Securus Technologies: Leading the Way in Remote Visitation

Securus Technologies is a Dallas-based company involved in innovative technologies for the civil and criminal justice systems. This includes technologies for criminal investigation, offender monitoring, and public safety.


At this juncture in time, Securus Technologies is leading the way when it comes to remote visitation. This arises out of the Securus Technologies Video Visitation technology.


In recent months, the Securus Technologies Video Visitation technology is becoming more widely used. Presently, the Securus Technologies Video Visitation solution is being utilized in about 180 different correctional agencies across the United States. This number is expected to continue to increase over the course of the coming few years.


At the present time, Securus Technologies Video Visitation is used in about 110,000 visits each mother of about 2 million during the course of the year. The number visitations occurring because of this software has been doubling with each passing year. That growth trend is expected to continue into the future.


A key reason why Securus Technologies Video Visitation continues to grow in terms of use is because it is affordable. More traditional types of inmate visitation can end up costing about $100 for each specific visit. Visitations conducted using this Securus Technologies solution usually costs on average of about $2.72;


The easy to use application is being downloaded at a great speed. As of the beginning of 2016, the Securus Technologies Video Visitation has been downloaded about 232,000 times. The company anticipates that downloads will continue apace in the future.


The Securus Technologies Video Visitation technology is getting high marks from correctional officials. They maintain that the Securus Technologies technology lowers expenses at a correctional institution. They also validate that virtual visitation reduces safety and related risks at an institution. This includes making significant steps at reducing contraband smuggled into a correctional institution via routes associated with traditional visitation.


BICSI Certifying Securus Technologies Workers

Securus Technologies has developed many patents that have advanced the prison telecommunications industry, and now they are undertaking certifications to enhance their reputation with their customers. Just recently, PRNewswire announced that eleven field workers at Securus received the BICSI Installer 1 Certification, a certification covering installations of fiber optic equipment, copper wiring, and wireless technologies. BICSI is an organization that covers the telecommunications and information technology industries, and their certifications are recognized worldwide. Securus Technologies’ vice president of operations, Danny de Hoyos is proud of this achievement and says it will further Securus’s expertise standing with its customers, and that BICSI was the perfect program to enroll in.


Securus Technologies is a complete inmate telecom company that manages all correctional communications and infrastructure in over 3,000 facilities across the US. The company is based in Dallas Texas and has served the inmate communications industry since 1986. Securus has won awards and honorable mentions for its patents and its outstanding customer service. Securus manages the phone systems for most facilities, providing inmates and their families with prepaid options or direct billing options. At one time, Securus gave inmates in Louisiana free phone calls when the floods took place in the Baton Rouge area.


Inmates also have been able to visit with their families at more flexible times and share moments during holidays and birthdays, thanks to Securus’s video visitation system. With this program, families who have a webcam and internet access can have face time with any incarcerated loved ones without having to travel. Inmates have a self-service system with Securus’s kiosks and tablet system in which they can receive mail, purchase mp3s or movies, enroll in college courses, or file complaints to appropriate administration officials. Law enforcement officers are given alerts in the event of crimes being committed or important investigations going on through Securus’s Investigator Pro or THREADS programs.